I had a wonderful stay with fantastic services, enjoying delicious meals at the restaurant and receiving exceptional service from the staff for all my needs.

Staff were friendly, room was clean and cozy. Great location - close to West Edmonton Mall, restaurants, power centre stores. My third floor suite faced east towards downtown Edmonton - good view of the city. I ended up paying less than I was quoted on Booked.net. Good value for the money, overall.

There were jacuzzis, but not a swimming pool. The pop machines on each floor wouldn't accept my change. Only the one dispensing cans in the lobby did.

It was close to West Ed.

We booked two Queen sized beds, but when we got to the room there was only one and a pull out couch. There was also not enough pillows for four people and it was not offered when we got there when they seen there were that many people there.

Great location with easy access to the onsite restaurant and other dining options nearby, as well as local attractions in the west part of the city. The staff was super attentive and helped us out with any issues we had during our stay.

Cheap & huge unit with wonderful window view, a comfortable bed, as example.

The hotel staff is exceptionally friendly and welcoming, they truly know the meaning of service. The breakfast offered a variety of options, including sausage, pancakes, and bacon to suit every taste.

I liked the location, it was easy to find the staff was helpful & friendly. The room was clean despite the renovations.

The bed was a little hilly, We ate supper at the restaurant, it took forever to get our food and then we had to order pizza after as there wasn't very much per plate and everyone was still hungry. We just had coffee & toast for breakfast service was good then

The breakfast was delicious and amazing with pancakes, sausage, and bacon. The rooms were neat and updated with 2 queen beds, you feel like home.

This is a hotel go-to for Edmonton! The venue is quiet, has wonderfully friendly staff that wants to work and knows the meaning of service. The location is incredible and perfect, it's right by the shop.

Check-in was a breeze and the staff were friendly and accommodating. The location was superb, very close to the mall and other attractions. the water pressure in the showers was excellent, making for a refreshing and invigorating experience.

The cleanliness of the hotel could be improved. We encountered mice droppings and dirty sheets in our room, which the cleaning staff only partially addressed.

The central location of this smoke-free hotel was a bonus. The room I stayed in was a great size and updated with a comfortable bed. The staff was attentive and excellent, doing their best to assist.

My room was immaculately clean and huge, had smoke detectors for safety measures. I appreciated the breakfast served at the restaurant.

The place was fairly clean with an extremely accommodating and superbly friendly staff that wants to work and knows the meaning of service. We had a double room with wonderful window view. The location was good and amazing in a fairly nice area, next to the outskirts of Edmonton, restaurant, and West Ed mall.

The double room had a wonderful window view. the facilities worked well for us. - the employees were accommodating and knew the meaning of service. - the dishes were outstanding. - the hotel's central location was close to West Edmonton Mall and other shops.

The Location Is fantastik if your interested in the West Ed Mall or area shopping. There are several places to eat literally across the street. It can be a slight challenge to get into the hotel depending on where your coming from but its not to bad. There was ample parking. One thing we really like as opposed to some hotels is that the side doors had a card lock that gained you access via your room key so you did not have to walk all the way around to the front! Front desk staff was friendly and served us with a smile (not to common these days). Nice decore in Hotel.

The only thing that really bothered us was we had booked in to the hotel for 2 nights, and by noon after the first day a fellow came to the door and interupted us to ask "When do you think you will be leaving" ? We have stayed in alot of hotels and never heard of such a thing. Was very Disturbing especially since we were only half way through our stay. We felt as if we were an inconvenience or somthing. The Bathrooms are pretty small and dated, Also no Mechanical Bath fan if you like to have the noise of that as a "buffer" it has a roof top unit that is Very Quiet! Not a problem for some , but for others especially young couples this might not be pleasing. There was a fair bit of noise from hallway I attribute this to a large gap under door